The Fort Bend County Toll Road Authority electronic toll collection system operates toll lanes exclusively for authorized TxTAG (Texas Tollways), EZ Tag (Harris County Toll Road Authority), or TollTag (North Texas Tollway Authority) account holders. Non account holders that use the dedicated toll lanes incur violations and have images of their license plates recorded by a video system.
Pursuant to the Texas Transportation Code, Chapter 284, the registered owner or renter of record of a vehicle (not necessarily the driver of the vehicle) that passes through a toll facility is responsible for payment of tolls associated with said toll facility. Failure to pay toll charges is against the law and results in a Toll Violation Notice.
Online: Visit www.fbtrcsc.com and search for Toll Violation Notice
MAIL: Using the payment coupon found below the Toll Violation Notice you have received
IN PERSON: Visit any MoneyGram location (For location, please visit www.fbtrcsc.com/MoneyGram)
PHONE: By calling Toll Free 855-999-2024
Under Texas law, you may be able to dispute these charges if you meet one of the following criteria.
  • You were no longer the legal registered owner of the vehicle at the time it was on the toll road, or
  • The vehicle was leased or rented to another entity at the time it was on the toll road, or
  • The vehicle was stolen prior to its use on the toll road.
Should any of the above situations apply, please fill out Dispute Section: CERTIFICATION OF NON-LIABILITY.
TxTAG (Texas Tollways), EZ Tag (Harris County Toll Road Authority), or TollTag (North Texas Tollway Authority) account holders may also receive Toll Violation Notices. The most frequent occurrences are when:
  • The toll tag is not properly mounted
  • The credit card expiration data on the file with the toll tag account has expired
  • You have a new car/new license plate
  • There are insufficient funds on the account
  • The toll tag is defective
In order to avoid future penality, please contact your toll tag's customer service center:
TxTag: 1-888-468-9824
EZ Tag: 1-281-875-3279
Toll Tag: 1-972-818-6882
In accordance with Transportation Code 370.177, unpaid toll notices are subject to legal action. The following table shows how five (5) violations can add up to more than $250 in tolls + penalty.

Fort Bend Grand parkway

RVPRiverpark Ramp
NWTNew Territory ML
U90US90A ML
WSAWest Airport ML
WSBWest Bellfort ML
BELBellaire ML
WSPWestpark ML
To reach Customer Support Center call - Toll Free 855-999-2024

Hours: Monday - Friday 7am to 7pm

You can visit one of the MoneyGram locations and pay for the Toll Violation Notice by providing the Code 1262, Toll Violation Notice number (as account number) and your Last Name as it appears on the violation notice. For inquiries call Customer Support.
In order to avoid a toll Violation and associated penalties in future, please contact one of the below listed customer service centers to open an account and obtain a tag:
TxTag: 1-888-468-9824 or http://www.txtag.org
EZ Tag: 1-281-875-3279 or https://www.hctra.org
Toll Tag: 1-972-818-6882 or https://www.ntta.org
Fort Bend Grand Parkway recognizes and respects the importance of maintaining your privacy. Fort Bend Grand Parkway will only use the information you provide for customer communication and to facilitate transactions. The Fort Bend Grand Parkway Privacy Policy is effective as of January 1, 2014.

Collection of Personal Information
Fort Bend Grand Parkway may require customers to provide certain personal information in order to complete a specific transaction online. The information is required in order to provide the customer with specific services. The customer may choose not to provide information. However, if a customer chooses not to provide information, Fort Bend Grand Parkway will not be able to complete the transaction or provide services. The customer will have to complete their transaction either in person or by mail.

We will also ask customers for demographic information, including but not limited to, zip code and income level.

Visitors Rights and Choices
Visitors have the right to restrict the sharing of personal information to Fort Bend Grand Parkway and/or its third party service provider. Unless the customer asks Fort Bend Grand Parkway not to, Fort Bend Grand Parkway and/or our third party service provider may contact the customer via email or phone in the future to inform them of such things as new products or services, promotions or changes to this Privacy Statement. Customers may make the privacy choice at any time and will remain unchanged until the customer chooses otherwise. Customers may exercise that choice by contacting Fort Bend Grand Parkway and/or our third party service provider by phone, email or online.

Use of Personal Information
Fort Bend Grand Parkway collects and uses personal information to enhance our operation and improve its web site and offered services. These uses may include providing customers with more effective customer service and performing research and analysis aimed at improving products, services and technologies. The personal information is also used to provide customers with reminder notices, billing information, technical information and announcements.

Sharing of Personal Information
Fort Bend Grand Parkway may disclose personal information to third-party service providers to facilitate in the course of doing business (i.e., DMV, law enforcement, municipal courts or collection agencies); otherwise it will not be disclosed, except by law or ordered by a court. Fort Bend Grand Parkway will not sell, trade, distribute or disclose the customer's personal information unless disclosed in this Privacy Statement or we notify the customer and have received their consent.

Fort Bend Grand Parkway may provide aggregate information about our customers' use of Fort Bend Grand Parkway services and online website information to our funding partners, advertisers and agency partners. Such aggregate information will not contain any personally identifiable information.

Fort Bend Grand Parkway may employ other companies and individuals as a third party service provider to perform functions on Fort Bend Grand Parkway's behalf as allowed by law. Third party service providers have access to personal information needed to perform their functions, but personal information may not be used for other purposes. Fort Bend Grand Parkway may disclose personal information to our service providers in connection with an investigation of fraud, intellectual property infringement, piracy or other activity that may expose us to liability.

Retaining of Personal Information
The information collected through the Fort Bend Grand Parkway website is retained by the Fort Bend Grand Parkway and its third party service provider in accordance with applicable records retention and disposition requirements of Fort Bend Grand Parkway and California laws.

Changes to Privacy Statement
Fort Bend Grand Parkway will occasionally update this privacy statement to reflect changes in our services and customer feedback. If there are material changes to this statement or in how Fort Bend Grand Parkway will use personal information, we will notify either by prominently posting a notice of such changes prior to implementing the change or by directly sending the customer a notification. Customers are encouraged to periodically review this statement to be informed of how Fort Bend Grand Parkway will protect customer information.

ViolationInquiry
Violation Inquiry 
 Required fields are marked in
 Did you receive a Toll Violation Notice at one of the Fort Bend County Toll Road Authority Toll Plazas? You can resolve the violation online by paying the balance due using a credit card, or you can request for an appeal. If you have not received a Toll Violation Notice and want to make a prepayment on a Toll Violation occurred, call Fort Bend Toll Road Customer Support Center.
 Example: T20080101123212 (do not include dashes or numbers after the dash).
 Enter the license plate number that appears on your violation notice, and the license plate state.
 
 
 



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